Due to the current Covid-19, you may experience short delivery delays, but please be assured that your order will still be sent to you as soon as possible. Thank you for your patience.
- Delivery Process
Processing time typically takes between 1-3 business days, and a tracking number will be offered within the 4th business day. We have warehouses in North America, Europe, and China. Besides, we have two product lines—regular and higher level.
- Shipping Type
1. Standard line, which we have in stock in our warehouse.
Clients who live in the United States, California, the United Kingdom, or the European Union and order these lines of products will typically be shipped to you within 3-5 business days by a local carrier such as USPS, Amazon local express, or others. Shipping costs are based on the item weight.
For clients who live in other countries, we will also use fast shipping; while fast shipping takes 5–7 business days (shipment by FeDex, DHL, UPS, or other express company),
Free shipping(standard shipping) over $159.
2. Pro Line, for products that are only stocked in China
Our pro-line products are all stocked in China and will ship from China. We will use fast shipping, which takes 5–7 business days (shipment by FedEx, DHL, UPS, or other express company). Shipping costs are calculated based on item weight, and shipping is free for orders over 159 USD. Free shipping will be standard shipping. If you have specific requirements for the carrier, please email us before we ship the item (email@example.com).
*Please email or notify us within 24 hours if you want to change any order details, like the item or shipping address. If not, once the item has shipped, the order cannot be changed, Souke will not afford the associated costs.