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Frequently Asked Questions

Here are some frequently asked questions and answers for them for Souke Sports. You can check below first. If the answers cannot solve your questions, you can feel free to click Contact US or send us live messages, we will help you accordingly. 

Q: What Payment Options Can I Use? 
A: Usually we take Paypal as our main payment method, If you don't have paypal account, and want to use Credit Card or Debit Card payment, choose paypal guest check out at checkout page. You can also contact us to send paypal invoice so you can pay with credit card or debit card directly without having a paypal account as well. We also take Western Union payment, but you will need to contact our service first to get the Western Union account. 

Q: Where are the items shipping from? 
A: All of the products are worldwide stocked as we have international warehouses in USA, Canada, UK, EU, and Chna. We will ship your item from our nearest warehouse near you. 

Q: When can I expected my orders?
A: Usually the shipping and handing takes 3~5 business days after your order is placed and confirmed when the products are in stock. If the items are out of stock, we will inform you first about the shipping status and find the best solutions with you together. 

Q: Where are the products made? 
A: China, but so are most of higher priced, named brands. 

Q: How true do sizes hold as displayed on your size chart? 
A: In most cases sizes hold true according to the size chart provided, however please allow for 0.25" - 0.5" difference due to manual measurements.

Q: Am I able to OEM or Customize my own Sports Cloth? 
A: Yes, we have a custom site, Souke Custom, where you can design your own tops and bottoms online directly. All the materiels are top quality. And once the order is placed, you will receive your special designed items within 15 days. You can also contact our service to get more info before you place the customize order. :)