Shipping & Returns at Product Page

Shipping for Pro Line

  • We ship the item within 3 business days after the order is placed and size info received.
  • We use Fedex, DHL, EMS, ARAMEX, USPS to ship the item worldwide, if you have special needs, you can send us a message before shipping.
  • Some countries like South America (Brazil, Columbia, etc), shipping cost is super expensive, we use EMS as standard shipping which takes around 15~30 days. If you need faster shipping by Fedex or DHL, please contact us for additional shipping cost. 

Shipping for Standard Line:

  • We stock in USA, Canada, UK, and EU countries, if you located in these country, we will ship from our warehouse directly when in stock by UPS, Canada Post, Amazon logistics, DHL, etc within 24 business hours, Shipping time is 3~5 days normally. (Tracking number normally update within 3 days)
  • When Products are out of stock or you located in other countries, we will use E-pack, 4PX, to ship your order, shipping time takes bit longer, 15~30 days normally. We will email you before shipping to confirm if you can accept waiting or exchange, or willing to pay more for fast shipping if this happens.

Returns And Exchanges

  • We have service center in USA, UK, Canada, Australia, Philippines and China.
  • If you are not 100% satisfied with the product for size, style, etc reasons, while the products are still in saleable condition within 30 days after received the package. You can contact us for an exchange or return.
  • For some countries, shipping back to service center cost more than the product value, please contact us for other solutions: info@souke-sports.com
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